Frequently Asked Questions

How do I purchase an e-gift card?

You can buy an e-gift card directly from our online store. Simply select the card amount, enter your recipient’s email, and add a personalized message before checkout.

Can I send an e-gift card to someone else?

Absolutely! During checkout, just enter the recipient’s name, email address or mobile number . The e-gift card will be sent to their inbox or their mobile phone as a text message,  instantly or on a scheduled date you choose.

How will the recipient receive the e-gift card?

The recipient will receive an email or a text message, with your message and a unique code they can use when coming to our store in person.

How can an e-gift card be redeemed?

The recipient simply shows the email or the text message it to a team member in-store to redeem it.

Can I check the remaining balance on an e-gift card?

Yes, the recipient can check their e-gift card balance through the link provided in their original gift card email or text message.

Do e-gift cards expire?

No, our e-gift cards do not expire and can be used anytime.